Legal
Privacy & Cookie Policy
We explain what data we collect, why we collect it, and what choices you have. We also explain how cookies are used to keep the platform working.
The policies that keep up with changing laws (finally)
Plain-language privacy and cookie information for guests and hosts.
Smart setup
We collect only what we need to run the marketplace (accounts, bookings, and messages).
For every use
Data is used for bookings, customer support, and security (fraud prevention).
Easy updates
This page is updated when our data practices change, so users always see the latest version.
Make a good impression
We describe payments and cookies clearly so guests and hosts can trust the platform.
Full policy
Last updated: 2026-04-10
1. Data we collect
- Account data (email, name, profile details)
- Booking data (dates, guests, listing details)
- Payment references (Stripe session / payment identifiers)
- Messages sent through the platform
2. Why we process data
- To provide the marketplace and manage bookings
- To process payments and prevent fraud
- To support hosts with payouts via Stripe Connect
- To communicate service updates and confirmations
3. Payments
Payments are processed by Stripe. We store references needed to confirm payments and run payouts (for example, Stripe Checkout Session and Payment Intent IDs).
4. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and improve the service.
5. Your choices
Depending on your location, you may have rights to access, correct, or delete your personal data. Contact support for requests.
6. Contact
For more information, contact support. Also review our Terms & Conditions.
FAQ
Do you store card numbers?
No. Card details are handled by Stripe. We store only payment identifiers and references.
How do cookies help?
Cookies keep you signed in, help prevent abuse, and improve the overall user experience.
Can I request deletion of my data?
Depending on your jurisdiction, you may request access, correction, or deletion by contacting support.
Who can see booking messages?
Only participants in the booking thread (guest, host, and admin) can see conversation messages.